Common-area cleaning
Day porter
One person in the building on weekdays, so the lobby and halls stay clean between the night crew's visits.
A day porter works from a short list the manager sets, and the shift is written in the log with the same checks as the night crew's.
On a typical shift
Touch-up the lobby, mailroom and elevators
Wipe handrails, door handles and buttons
Respond to spills and wet floors in common areas
Make trash rounds and replace liners
Check the trash room and stair halls
Write the shift in the log with the times
How a visit goes
A visit, in order
- 01
Step 1: Start with the list
The porter reads the manager's notes and the zone sheet.
- 02
Step 2: Rounds
Lobby, mail, elevators and halls are checked on a set loop.
- 03
Step 3: Spills as they come
A spill reported at the desk or by phone goes to the top of the list.
- 04
Step 4: The shift is logged
Times and tasks go in the log, and the supervisor signs it.
Limits and access
What is extra, what we leave out, and what we need
Billed as an extra
Weekend or holiday shifts
Shifts longer than eight hours
Set-up for resident events
Not part of this service
Security, concierge or front-desk duties
Resident requests inside apartments
Maintenance repairs
What we need from the building
A shift length and days, from four to eight hours
A place to keep the porter's cart
A named contact in the building
Questions
Three questions about this service
Is a day porter part of the plans?
No. A day porter is quoted separately, by shift length and days, after the walk-through.
Can the porter let in vendors?
Not by default. If you want it, we write the rule in the building file, with who may be let in and who signs.
What if the porter is out?
The supervisor sends a replacement or calls the manager before the shift starts, and the log notes it.
Does the building need someone on days?
Walk the building with us and we write the porter's list and shift.