Apartment, condo and HOA common areas in Baltimore
Hallways, stairwells, lobbies and trash rooms, cleaned on a written schedule. A supervisor walks each building and signs a log, and when the office is closed the night line rings a person.
Sample inspection log
This is what a property manager or HOA board gets each month for each building. The building and the entries are a sample; your own log is written from your walk-through.
| What the supervisor checked | What was cleaned | |
|---|---|---|
| Mon · 7:40 p.m. · Stairs A and B, floors 1–3 | What the supervisor checkedWalked at 8:30 p.m. Landings dry, rails clean. Signed by Kanisha Dockery. | What was cleanedSwept and wet-mopped every landing. Rails and door handles wiped. |
| Mon · 8:10 p.m. · Vestibule and mailroom | What the supervisor checkedGlass streaked low on the inside door. Redone before sign-off. | What was cleanedFloor mopped, mats shaken out, mailbox wall dusted, door glass wiped. |
| Tue · 9:05 p.m. · Trash room | What the supervisor checkedDumpster lid left open by a resident. Closed and noted for the manager. | What was cleanedFloor washed, bins wiped, bags tied and carried to the dumpster. |
| Wed · 7:35 p.m. · Stairs A and B, floors 1–3 | What the supervisor checkedBulb out on the second-floor landing. Reported to the manager that night. | What was cleanedSwept and mopped. Light fixtures on each landing dusted. |
| Thu · 10:41 p.m. · Night line, Stair B, floor 2 | What the supervisor checkedCall answered by Glenroy Skeete and logged. On site at 10:50 p.m. | What was cleanedA resident reported a spill on the landing. Supervisor mopped it and set out a wet-floor sign. |
The building file
We write it at the walk-through, and the crew works from it. It stays with the building when crews change.
Every stair, landing, corridor, lobby, mailroom and trash room on one sheet, each with a number the log uses.
Which zones, which nights, how many visits a week, and what is done in each visit.
A list of what the crew holds and who signed for it. Codes are never written on the sheet the crew carries.
Where the mop sink, the utility closet and the trash carts are, and what is ours and what is the building's.
The manager, the board contact and the maintenance line, with the order to try them in when something is found.
The page you saw above: each visit, each check, each call, with the supervisor's name.
After hours
After the office closes, (410) 555-0104 rings the night supervisor's phone. If they are on a stairwell and cannot pick up, it rings the second name on the building's list.
Calling costs nothing. If the call needs someone on site for something outside your plan, we say the rate on the phone before we send anyone, and it is the rate written in your building's agreement.
“I write down every call with the time and what I sent. It shows up on the next page of the log.”
Water, a spill or broken glass in a common area
A trash room or chute that can't be used
A door left unlocked after a visit
A cleaner who didn't show for a scheduled night
Per-building plans
Each plan is built from the zones in your building file and billed as one monthly total. Two sample buildings; the next page has four.
About 4,200 sq ft of common area: two stair halls on three floors, a vestibule and a trash room.
Either side can end the plan with 30 days' written notice, with no fee.
About 12,000 sq ft of common area: eight floors of corridor, two elevators, a lobby and a fitness room.
Either side can end the plan with 30 days' written notice, with no fee.
These are sample buildings to show how the lines add up; your plan is written after a walk-through, and the price follows the size of your building, its zones and the visits a week. Prices cover cleaning supplies and equipment. A plan is a cleaning schedule with a log, not an insurance product. The day porter is a separate quote.
Your first month
About an hour in the building with Irving Monroy or a supervisor. You don't pay for it, and it starts no billing.
One line per zone with its visits and its amount, so a board can vote on the lines it wants.
The supervisor is on site for the first visit and walks the building at the end.
Sent to the manager or the board contact at the end of the month, signed.
Proof you can ask for
Boards and lenders ask for a certificate of insurance. We send one on request, before the first visit, with the limits as numbers.
General liability insurance, $1M per occurrence, $2M aggregate
Covers damage to your building while we clean it. We send a certificate of insurance on request, before the first visit.
Workers' compensation insurance
Covers our crew on your property. A certificate comes with the general liability one.
Business registration · MD Registration 000000 · Maryland State Department of Assessments and TaxationVerify
Registers the business with the state. Maryland has no state license for janitorial work; look the number up on the state's business search.
Who answers
You will talk to these people, in this order, by name.
Owner
Started the firm with one stairwell contract and still reads the monthly logs before they go out.
Does the walk-throughs and writes the building files and quotes.
Inspection lead
Walks buildings after the crew and signs the log.
Answers the night line, and goes on site when a call needs it.
From managers and boards
“The log comes the first Monday of the month. When a resident asked about a smell near the trash room, I pulled that night's line and knew who had been there.”
“We compared three bids line by line. This was the one that broke out the clubhouse restrooms and the stair halls so the board could vote on them separately.”
“I called the night line about water by the elevator. Someone picked up on the second ring, asked which floor, and a supervisor was in the lobby with a wet vac soon after.”
Sample reviews.
Service area
Common areas only: the hallways, stairs, lobbies and trash rooms of apartment buildings, condos and HOA communities.
We don't take buildings in Washington, D.C., or south of Annapolis, and we don't clean inside residents' homes.
ZIP codes: 21201, 21202, 21204, 21205, 21210, 21211, 21218, 21222, 21224, 21228, 21230, 21231, 21117, 21208, 21043
Request a walk-through
We reply within one business day to set the walk-through. It takes about an hour, and nothing is billed for it.